Provider Administrator User Guide available here.

View a video on entering an authorization request here.

View a video on registering additional users for your group here.

Peer Reviewers and Clients, please go to


  • For precertifications, please call the 1-800 number on the back of the member's ID card.
  • If you are trying to access the provider portal for Maryland Medicaid to download the registration packet, or to submit 3808 Retrospective Reviews, please go to:

Welcome to our Provider Portal

We've enhanced and upgraded our Provider Portal to give you more flexibility and efficiency when submitting requests for your patients.

Register now for the upgraded Provider Portal. Accounts previously used are no longer valid. In order for you to take advantage of the new portal features, you must register. Use this Registration packet and get started now.

With this upgrade to the Provider Portal, you can expect:

Usability and Efficiency

  • Easily submit all necessary data through our user and mobile friendly portal. Our system will guide you through the data entry process to ensure you submit all necessary member, provider and clinical data for an expedient review. (If needed to complete the review, additional documentation can be attached online as well.)


  • Create groups of users within the same practice/office in order to view and update each other's authorization requests via our user Circle of Trust. This new feature requires the group to complete the registration process. Registration packet.

Quicker Decisions

  • Immediate approval is possible on cases meeting clinical criteria – saving you time and effort when seeking approval for your patient's services. 

Same Reliability and Excellent Service from Telligen

  • Telligen's highly experienced utilization review staff will continue to provide the same outstanding support and service.

Don't forget to register!

Only registered users will have access to the upgraded Provider Portal. Use this Registration packet to get the process started. If you have questions regarding the registration process, please email